Send Us a Message
Fill out the form below and one of our team members will get back to you as soon as possible. We love hearing from our customers and are always happy to assist with any questions about our smartphones, accessories, or services.
Whether you have a question about a product, need help choosing the right phone, or want to check on an order — our friendly team is here to help.
47 Commerce Street
London, EC2A 4PQ
United Kingdom
Mon–Sat: 9:00 AM – 7:00 PM
Sun: 10:00 AM – 5:00 PM
Sales: +44 20 7946 0321
Support: +44 20 7946 0322
Available 7 days a week
9:00 AM – 8:00 PM GMT
General: [email protected]
Support: [email protected]
We respond within 24 hours
on business days
Fill out the form below and one of our team members will get back to you as soon as possible. We love hearing from our customers and are always happy to assist with any questions about our smartphones, accessories, or services.
Quick answers to common questions. If you cannot find what you are looking for, please do not hesitate to reach out directly.
Standard delivery takes 2-5 business days across the UK. Express shipping is available for next-day delivery on orders placed before 2:00 PM. International shipping typically takes 5-10 business days depending on destination.
We offer a 30-day return policy for all unopened products in their original packaging. If you have opened your device and are unsatisfied, please contact our support team within 14 days and we will arrange a return or exchange.
Yes, every smartphone we sell is factory unlocked and compatible with all major carriers. You can use your existing SIM card or choose a new plan from any provider.
Absolutely! Our trade-in program allows you to exchange your current phone for credit toward a new purchase. Visit our Services page or contact us for a free valuation of your device.